2.4GHz Wi-Fi Network
Check that your W-iFi network will support a TankMate sensor
TankMate WiFi sensors can only connect to a 2.4GHz WiFi network. Most modern routers have the ability to broadcast in 2.4GHz and 5GHz.
Option 1: Dedicated 2.4GHz Network
Some WiFi networks will have two different SSIDs:
MyWiFiNetwork (likely a 2.4GHz network) -> use this one!
MyWiFiNetwork_5g (likely a 5GHz network)
Option 2: Combined 2.4 / 5GHz Network
This is common for newer routers. In this case you will only be able to see one SSID, e.g.
MyWiFiNetwork
When only one SSID is shown - this will most likely be capable of running 2.4 / 5GHz simultaneosly, and should be suitable for use with a TankMate sensor.
However, if you experience issues connecting - see tips below to check that the 2.4GHz radio is enabled.
Check that the 2.4GHz radio is enabled
Access your router's admin panel to check the setting for your wireless network
Look at the label on the back of your router. This should display the address, user name and password used to log in to your router settings
e.g. a Spark Smart Modem would use: 192.168.1.254; admin; admin
From your PC:
Open any web browser such as Chrome, Firefox, Edge
In the address bar, type in the router address (e.g. 192.168.1.254) and press enter
Under your wireless network settings (WLAN) - check that the 2.4GHz option has been turned on
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