TankMate
  • TankMate User Guide
    • TankMate WiFi Sensors
      • TankMate R3 WiFi Sensors
        • Set Up a New R3W WiFi Sensor
          • Tank Dimension Settings
          • Sensor Installation
          • Installation Video
        • Sensor Readings - R3
        • R3 Battery Replacement
      • TankMate v2 WiFi Sensors
        • v2 Battery Replacement
      • TankMate v1 WiFi Sensors
    • TankMate R3 LTE (Cellular) Sensors
      • Set Up a New R3L LTE / Cellular Sensor
      • Hardware Status - R3L Cellular / LTE Sensor
  • Troubleshooting - FAQ
  • Wi-Fi Connectivity
    • Check Status - v2 and R3W WiFi Sensors
    • Reconnect - R3 WiFi Level Sensor
    • Reconnect - v2 WiFi Level Sensor
    • Reconnect - v1 Level Sensor
    • Firmware Update - August 2023
    • Intermittent Data Issue - WiFi
    • Using BluConnect
    • Enabling Location Services
    • 2.4GHz WiFi Network
  • App User Guides
    • Mobile App
      • Tank Dimension Settings
      • Typical Tank Dimensions
      • Changing a TankMate Sensor
      • Multiple Sensors
      • Deleting a TankMate Account
    • TankMate API
  • Policies
    • Warranty
    • Privacy Policy
    • Terms of Use
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  1. Wi-Fi Connectivity

Reconnect - v2 WiFi Level Sensor

The app has two methods to reconnect a v2 sensor to a WiFi network. The default mode is called BlueConnect, which uses a temporary bluetooth connection to send network credentials to the sensor.

PreviousReconnect - R3 WiFi Level SensorNextReconnect - v1 Level Sensor

Last updated 6 months ago

First, check that your sensor is not already connected! Press the RESET button once (short press) and watch the status LED. If you see a solid BLUE (cyan) colour for 5-10 seconds, the unit is already connected to the network

Reconnect a sensor using BlueConnect

  • In the TankMate app, go to Settings > Sensor / Tank Settings > Edit Network Settings

  • Put the sensor into BlueConnect mode: on the side of the sender unit - hold the RESET button for 6-8 seconds then release.

  • The status LED will blink slowly - dark blue - when in BlueConnect mode

  • The unit will go to sleep to conserve power after 3 mins. Click RESET again to wake it up.

  • Follow the prompts in the app. Further details on the .

NOTE: as of November 2023, all v2 sensors must be running firmware version 21 or above. Sensors running an older firmware version will not be able to send data to the TankMate server - and will need to be manually updated. Contact us for details.

The firmware version no. can be seen on the (expanded) home screen of the app.

NOTE: WiFi passwords that include the $ symbol are not currently supported by some older TankMate sensors. We recommend modifying the password, or setting up a guest network with a different password.

BlueConnect process can be found here
Edit the network settings for an existing sensor
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