TankMate
  • TankMate User Guide
    • TankMate WiFi Sensors
      • TankMate R3 WiFi Sensors
        • Set Up a New R3W WiFi Sensor
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          • Installation Video
        • Sensor Readings - R3
        • R3 Battery Replacement
      • TankMate v2 WiFi Sensors
        • v2 Battery Replacement
      • TankMate v1 WiFi Sensors
    • TankMate R3 LTE (Cellular) Sensors
      • Set Up a New R3L LTE / Cellular Sensor
      • Hardware Status - R3L Cellular / LTE Sensor
  • Troubleshooting - FAQ
  • Wi-Fi Connectivity
    • Check Status - v2 and R3W WiFi Sensors
    • Reconnect - R3 WiFi Level Sensor
    • Reconnect - v2 WiFi Level Sensor
    • Reconnect - v1 Level Sensor
    • Firmware Update - August 2023
    • Intermittent Data Issue - WiFi
    • Using BluConnect
    • Enabling Location Services
    • 2.4GHz WiFi Network
  • App User Guides
    • Mobile App
      • Tank Dimension Settings
      • Typical Tank Dimensions
      • Changing a TankMate Sensor
      • Multiple Sensors
      • Deleting a TankMate Account
    • TankMate API
  • Policies
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On this page
  • 1) Note down your current tank settings
  • 2) Delete the current sensor unit
  • 3) Add a New Sensor
  1. App User Guides
  2. Mobile App

Changing a TankMate Sensor

How to delete an existing sensor in the mobile app

PreviousTypical Tank DimensionsNextMultiple Sensors

Last updated 1 year ago

If your TankMate sensor has been swapped, or your main control board has been upgraded - follow the steps below to update your account via the mobile app:

1) Note down your current tank settings

  • In the app, go to Settings > Sensor / Tank Settings

  • If you have more than one sensor, select the one you want to remove from the drop down list

  • Take a note of the following, to make it easier to set up the new sensor:

    • Overflow height

    • Outlet height

    • Volume (or diameter)

    • Sensor height (R3 sensors ony)

2) Delete the current sensor unit

  • In the app, go to Settings > Sensor / Tank Settings

  • Scroll down until you see "Delete / Remove Sensor" option

  • Confirm sensor deletion

3) Add a New Sensor

  • From the homse screen, select the correct sensor type

  • Follow the prompts in the app to add the new sensor

  • Enter the same tank dimension values as the previous sensor

  • Save your settings