The app has two methods to reconnect a v2 sensor to a WiFi network. The default mode is called BlueConnect, which uses a temporary bluetooth connection to send network credentials to the sensor.
First, check that your sensor is not already connected! Press the RESET button once (short press) and watch the status LED. If you see a solid BLUE (cyan) colour for 5-10 seconds, the unit is already connected to the network
Reconnect a sensor using BlueConnect
In the TankMate app, go to Settings > Sensor / Tank Settings > Edit Network Settings
Put the sensor into BlueConnect mode: on the side of the sender unit - hold the RESET button for 6-8 seconds then release.
The status LED will blink slowly - dark blue - when in BlueConnect mode
The unit will go to sleep to conserve power after 3 mins. Click RESET again to wake it up.
NOTE: as of November 2023, all v2 sensors must be running firmware version 21 or above. Sensors running an older firmware version will not be able to send data to the TankMate server - and will need to be manually updated. Contact us for details.
The firmware version no. can be seen on the (expanded) home screen of the app.
NOTE: WiFi passwords that include the $ symbol are not currently supported by some older TankMate sensors. We recommend modifying the password, or setting up a guest network with a different password.
