Troubleshooting - FAQ
Frequently asked questions

New Sensors - Setup Issues

Existing Sensors - Connectivity

My app has not show any updated readings for a while. What should I do?
I have a new router / or WiFi password. How can I get my sensor back online?
How often should the TankMate sensor publish a reading?
How do I connect the TankMate to a second / new phone?

General Questions

What batteries can be used with a TankMate sensor?
Does the sensor need much maintenance?
Can the unit detect a leak?
How much variation should I expect to see between level readings?